Help center
I built this to help you get from estimate comparison to a stronger supplement package without guessing what to do next. Pick a topic below or search above.
New to ClaimOps?
Start here: Build your first supplement package — a quick walkthrough from two estimates to a sent package.
All articles
- Getting started with ClaimOpsYour first claim start to finish — what ClaimOps does and how to get from two estimates to a sent supplement package.
- Uploading your contractor and carrier estimatesHow to upload your contractor estimate and the carrier-issued ACV/Xactimate so ClaimOps can find what was missed.
- Reading the comparisonUnderstand the side-by-side comparison table — what each difference type means and which line items are worth fighting for.
- Strengthening your supplement (photos, notes, code support)Add evidence, link photos, write support notes, and use the code-lookup tool to build a defensible supplement before generating.
- Generating and sending the supplement packageGenerate the supplement PDF, review it before sending, and submit or send it to the carrier from within ClaimOps.
- Round 2, partial approvals, and carrier responsesWhat to do when the carrier responds — recording outcomes, handling partial approvals, and starting Round 2 if needed.
- Account & Billing (including your free first claim)Manage your subscription, understand the free first claim, upgrade to a paid plan, and update your payment method.
- Email verification and login helpTroubleshoot email verification, resend the verification link, reset your password, and fix common login issues.
- FAQ / TroubleshootingAnswers to common questions about how ClaimOps works, what it can and can't do, and how to fix common problems.
By workflow stage
Start here
New to ClaimOps? Start here to understand how the tool works and what your first claim looks like end to end.
Upload
Get your contractor and carrier estimates into ClaimOps so the comparison engine can do its job.
Compare
Read the side-by-side comparison and understand which missed items are worth pursuing.
Strengthen
Build the evidence behind each line item — photos, support notes, and building-code references.
Send
Generate the supplement PDF, review it, and send it to the carrier with one click.
Track
Record the carrier's response, track partial approvals, and start Round 2 if any items are still in dispute.
Account & Billing
Everything about your subscription, the free first claim, payments, and getting into your account.
FAQ & Troubleshooting
Common questions and quick fixes for the most frequent hiccups.