Reading the comparison
After both estimates are uploaded and parsed, ClaimOps compares them line by line and flags every place where the carrier's estimate falls short of your contractor scope. The Compare tab is where you see those gaps — sorted, dollar-quantified, and ready to act on.
This article explains what you're looking at and how to decide which items to pursue.
Why it matters
The comparison is your evidence that money is being left on the table. Each flagged item represents a place where the carrier's estimate is different from yours — whether they missed an item entirely, wrote a lower quantity, or priced the same work at a lower rate. Understanding the difference types helps you decide which items to strengthen and which ones to prioritize when you write your supplement.
What you see on the Compare tab
At the top of the Compare tab, you'll see the total dollar gap — the sum of all flagged differences between the two estimates. This is the ceiling of what your supplement could recover. The individual line items below show you exactly where that gap comes from.
Each flagged item shows:
- The line item description and trade category
- What your contractor estimate says (quantity and unit price)
- What the carrier's estimate says
- The dollar difference
- The difference type (see below)
The claim detail page after both estimates are parsed — the Compare tab surfaces every line-item gap with dollar amounts.
The three difference types
Your contractor estimate includes this line item; the carrier's does not. The full dollar amount of your scoped item is the gap. These are often the strongest supplement items because the carrier simply didn't write them — there's no price dispute, just a missing line.
Both estimates include this line item, but the carrier wrote a lower quantity. The dollar gap is the difference in quantities multiplied by the unit price. Common examples: fewer squares of roofing, fewer linear feet of fascia, fewer sheets of drywall. You'll need to show why your measurement is correct.
Both estimates agree on the quantity, but the carrier used a lower unit price. The gap is the quantity multiplied by the price difference. These items often require a code citation or market-rate evidence to support your pricing.
What to check before moving on
- Review the top-level dollar gap — does it look about right for this claim? If it's dramatically off, re-check that the correct files were uploaded to the correct slots.
- Identify which flagged items you intend to fight. Not every gap is worth supplementing — focus on the ones with clear documentation and material dollar value.
- Before you strengthen, have your supporting materials ready: photos, measurements, code references, and any relevant correspondence with the adjuster.
Common mistakes
- Assuming every flagged item is a sure win. The comparison surfaces gaps — it doesn't guarantee you can recover every one. Use your knowledge of the claim to prioritize items where the evidence is solid.
- Confusing quantity gaps and price gaps. A quantity gap means you need to justify your measurement. A price gap means you need to justify your rate. The evidence strategy is different for each.
- Skipping items with small individual dollar gaps. Small gaps add up. A dozen $200 price differences can total more than one large missing item. Don't dismiss an item just because it looks small in isolation.
Where to get help
If the comparison results look wrong — missing items that should be there, or numbers that don't match your estimates — use the Help menu in the app to contact support. Include the claim number and a quick description of what looks off.
Ready to build your case? Move on to strengthening your supplement.