Reading the comparison

The comparison shows differences between the parsed contractor and carrier estimates. Use Summary for the overview and Line Item Differences to inspect individual rows. A flagged difference helps you decide what to check; it does not establish coverage, entitlement, or a recovery amount.

What the difference types mean

Missing: a row was not matched to the other estimate. Check both originals; different descriptions can obscure a match. A contractor-only row can add a positive gap. A carrier-only row can have a negative amount and is not an additional contractor request.
Quantity: the matched rows have different quantities. Check the unit, location, and measurement basis before deciding which quantity applies.
Price: a rate or printed line total differs between the matched rows. Check both originals, including the unit, date, included work, and pricing basis. Rates can match while the printed totals differ.
Category: the rows have a category difference. Read the descriptions and source context before treating this as missing work.

For matched rows, the recorded dollar difference uses the contractor line total minus the carrier line total. Both quantity and rate may differ, so multiplying only one displayed gap can give the wrong answer. Check the printed totals and any parsing warnings too.

Keep these amounts separate

Estimate totals and comparison differences: The totals describe the estimates; individual differences describe their compared rows. Printed document totals can include amounts beyond the selected line-item differences. Neither is a promise of payment.
Selected items and current pursuit: Your included items and current-round choices determine what you are preparing to request. Skipped or deferred items are outside that active pursuit. Check the round beside the amount.
Saved Round request: This is the item count and ask recorded in a particular saved package version. Later selections or carrier responses do not rewrite that PDF. Open the saved version to check what it contains.
Carrier outcome: Approved amounts and amounts not approved come from recorded responses. Your decision to stop pursuing an item is separate from the carrier approving it.

A saved request can remain above zero while Current pursuit is zero after you defer the remaining items. When a value or earlier allowance history is unavailable, treat the displayed unknown as unresolved information, not zero.

Choose what to work on

Open an item's details. Compare its description, location, unit, quantity, rate, and total with both PDFs.
If a parsed value is wrong, use Correct parsed details while that action is available. Do this before using evidence to justify an incorrect request.
Use the item's inclusion control to select or skip it for your supplement. Inspect the resulting scope rather than assuming every compared row is included.
After reviewing your selected scope, choose Review supplement to prepare with current documents. Extra support is optional. To explain a selected item further, follow its evidence question into Strengthen. A quantity question needs measurement facts; a price question needs a source for the requested rate. Review a source for the specific question.

If the numbers or scope look wrong

First check that the current contractor and carrier PDFs belong to the same claim and are in the correct slots. Inspect Check parsed details for missing values, unmatched rows, and arithmetic warnings. If there is already a saved or submitted package, check its version and PDF instead of assuming today's comparison changes its history.

After a carrier response, use Fight and Defer for the next round. For an unexplained discrepancy, email contact@claimops.io with the claim, round, source row, and displayed amount.